Welcome to Tzaara Boutique! By placing an order or engaging with our services, you agree to abide by the following terms and conditions. Please read them carefully.

1. Orders and Communication

1.1 Orders are placed exclusively through WhatsApp by clicking the “Order on WhatsApp” button on our platform.
1.2 After submitting your order details, our admin will communicate with you via WhatsApp to confirm the order details, availability, and payment process.
1.3 Customers are responsible for ensuring that the contact information and delivery details provided are accurate.

2. Payment

2.1 All payments are virtual and processed after mutual agreement between Tzaara Boutique and the customer via WhatsApp.
2.2 Payment methods may include UPI, bank transfers, or any other modes agreed upon during the conversation with our admin.
2.3 Full payment must be made before the order is processed for delivery.

3. Shipping and Delivery

3.1 Shipping charges are additional and calculated based on the delivery distance.
3.2 The estimated delivery timeline will be communicated during the WhatsApp discussion.
3.3 Delays caused by unforeseen circumstances (e.g., weather, transport issues) are not the responsibility of Tzaara Boutique.

4. Returns and Refunds

4.1 As all orders are processed and confirmed through WhatsApp, customers are encouraged to verify their preferences (e.g., size, color) before finalizing the purchase.
4.2 Returns or refunds will not be accepted unless the delivered product is incorrect or damaged.
4.3 Refund requests must be initiated within 24 hours of receiving the product.

5. Privacy Policy

5.1 Customer information, including WhatsApp details, is used solely for processing orders and will not be shared with third parties.
5.2 Tzaara Boutique reserves the right to contact customers regarding their orders or promotional offers via WhatsApp.

6. Cancellation Policy

6.1 Orders can be canceled before payment is made by notifying our admin through WhatsApp.
6.2 Once the payment is processed, cancellations are not allowed.

7. Limitation of Liability

7.1 Tzaara Boutique will not be held liable for any loss, damage, or delay caused during the shipping process.
7.2 In no event shall Tzaara Boutique’s liability exceed the purchase value of the order.

8. Changes to Terms

8.1 Tzaara Boutique reserves the right to modify these terms and conditions at any time. Updates will be communicated to customers as necessary.

By placing an order with Tzaara Boutique, you acknowledge and agree to these terms and conditions.